Human Resources > Position Descriptions > Disability Support Worker - Supported Independent Living
Authorised by Chief Executive Officer
Revised Date: 19 May 2023
Position: Support Worker -Supported Independent Living
Award and Condition: Kyeema Enterprise Agreement
Hours: including administration and direct care shifts
Responsible to: Housing Supervisor
Probation period: Three Months
Location: 50 Lalor Street office and two Palmer Street Portland SDA Houses.
Kyeema’s Values: Quality - Integrity - Enjoyment - Partnership
Objective of Role
Support the delivery of high quality Supported Independent Living (SIL) services in a person-centred and strengths-based way, to enable the tenants to live a fulfilling and independent life.
Resident focused:
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Ensure staff assist residents to develop life skills and encourage independence |
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Support the opportunity for residents to engage in meaningful activities inside and outside the home |
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Build trustworthy relationships with participants, carers, families, other providers while maintaining boundaries and privacy |
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Ensure residents and their families are aware of complaints management (Speaking Up) systems and Incident Reporting procedures |
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Promote advocacy systems that support resident rights such as house meetings and the Community Visitor Scheme |
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Implement positive behaviour management strategies where required
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Assist residents with personal care |
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The ability to support residents to have fun and gain enjoyment in life
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Willingness to support tenant’s health and wellbeing through a nutritious diet |
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Support residents to make their own choices and build/maintain independence |
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Support residents to maintain a clean and welcoming home |
Quality Assurance
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Ensure Complaints Management and Incident Reporting systems are adhered to |
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Provide services in accordance with OH&S guidelines and procedures |
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Undertake all work in line with Kyeema policies and procedures and NDIS practice standards |
Reporting:
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Ensure that all record keeping complies with service standards and Kyeema SIL requirements |
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Report incidents to supervisor and/or to NDIS Commission |
Skills, Qualities Qualifications required for position of Housing Coordinator/Supervisor (Supported Independent Living)
The following are a mix of qualities, skills and experience desirable for the position of Housing Coordinator
• A proven ability to problem-solve and calmly troubleshoot problems that may arise in day-to-day operations
• Highly developed interpersonal skills with the ability to build positive relationships with residents, their families and other Kyeema staff.
• Well-developed time management and organisational skills
• Ability to adapt to an ever-changing environment
• Effective note-taking and IT skills
• Demonstrated ability and commitment to work in a team environment
• Certificate III Individual Support, Cert IV in Disability, or other relevant qualification
• NDIS Worker Screening Clearance or willingness to obtain one
• First Aid with CPR
• Driver’s license
General
Kyeema Support Services endeavours to provide the best service possible for people who have a disability. To do so we must be able to adapt to people’s choices and changing needs.
It is acknowledged that such need for flexibility may impact on the key task areas as listed above. It is the responsibility of the CEO and relevant manager to monitor any significant adjustments to the above as required.
Kyeema aims for a friendly and supportive workplace culture and intentionally seeks staff with values of respect, honesty and integrity. These values best support vulnerable people and contribute to enjoyable workplace relationships.
Non-discriminatory and Child Safe Responsibilities across the organisation
• Kyeema holds a policy of zero tolerance to racism and has expectations that staff and volunteers will act on incidents of racism
• Kyeema has systems to protect children from abuse, will take all allegations very seriously and will respond to them consistently in line with Kyeema’s policies and procedures
• Kyeema is committed to promoting cultural safety of Aboriginal children, cultural safety of children from culturally and/or linguistically diverse backgrounds and to providing a safe environment for children with a disability
• Kyeema is committed to ensuring the acceptance and inclusion of participants' and workers' gender identities