Finance > Participation Financial Management Procedure
Authorised by Chief Executive Officer
Revised Date: 20 October 2019
NDIS participants create a funded support plan with the NDIS and funds sit with either:
- The NDIA
- The individual or her/his family if self-managed
- A financial intermediary
Kyeema invoices for service after that service has been provided. Invoicing to the NDIA is carried out via the NDIA Provider Portal. Access is via a log in. Details of how to apply for access are also on Kyeema’s QMS.
Invoicing to individuals or financial intermediaries is via arrangement.
A service agreement should be created between a participant and Kyeema, detailing the expectations each has about the hours and type of service the participant requires and Kyeema agrees to provide.
The agreement can specify:
• The supports that will be provided.
• The cost of supports.
• How the participants would like the services to be delivered.
• The duration the supports to be provided.
• When and how the agreement will be reviewed.
• How the participant and provider will deal with any issues that might arise.
• What the participant’s responsibilities are in the agreement - for example, to advise if unavailable for a shift.
• What the provider’s responsibilities are in the agreement – for example to work with the participant to provide services that suit his/her needs.
• The notice that is needed to end the agreement.
Participants Service Agreement FF-11
Alternative Funding Service Agreement FF-12
NDIS Pricing Guide: https://www.ndis.gov.au/providers/price-guides-and-information