Authorised by Human Resource Officer
Revised Date: 17 February 2025
Award and Condition: Kyeema Enterprise Agreement (Level 4)
Hours: Currently 34 per week – 30 on weekdays and 4 on Saturday (at time and a half). Some flexibility.
Responsible to: Kyeema’s Supported Employment Manager
Location: 191 Wellington Rd, Portland
Purpose of role
To contribute to Kyeema’s strategic direction in providing supported employment services, in liaison with the Supported Employment Manager.
To oversee the day-to-day planning and running of Seawinds Nursery, a propagation nursery that is also a retail and wholesale business
Provide training & support, maintain/develop skills related to nursery propagation and ensure that individual goals are met.
Key Responsibilities
- Ensure all support provided to Supported Employees aligns with Kyeema’s Vision and Purpose statements
- Ensure that the operations of Seawinds Nursery are consistent with the established business practices and with the fundamental principles of supported employment
- Ensure efficient operation of the nursery, monitoring and changing practices as required
- Assist participants to transition into supported employment and provide ongoing guidance and support
- Identify and implement strategies to ensure continuous improvement of services
- Maintain professional networks within the community and surroundings
- Maintain high quality professional customer service skills
- Respond to day-to-day workplace health and safety issue and ensure they meet with the Occupational Health and Safety Act 2004
Supported Employees/participants:
- Contribute to the supported employees individual planning process, including but not limited to support plans and annual reviews
- Assist participants to build to skills and professional networks in a supported environment
- Assist Supported Employees to carry out their job to the best of their ability by clearly defining their role and responsibilities and providing them with adequate resources and training
- Act as a role model and advocate for the best outcomes for people with a disability
- Build a trustworthy relationship with participants, carers, families and third parties while maintaining boundaries and privacy
- Actively contribute to ongoing monitoring and review of your own work practices
- Provide a safe, supported and healthy environment for Supported Employees, monitoring their wellbeing and referring to other services as required
- Help develop employment/support plan goals that best meet the needs of the supported employees
Business Operations
- Take a hands-on role in the manual operational tasks associated with including planting, transferring and nurturing.
- Guide, co-ordinate, encourage and direct support staff and supported employees in all tasks
- Assist and guide staff in the documentation, and review of programs, job and task analysis and record keeping.
- Ensure all contractual obligations are met.
- Source, purchase & collect native/non-native seeds. Seasonal purchase of wholesale native trees, fruit trees & ornamentals and co-ordinate deliveries. Frequent purchase of wholesale native and non-native plants from local suppliers- pricing and running inventory on stock.
- Seasonal scheduling of propagation relating to all non-purchased stock including local Indigenous species, Australian native species, annual vegetable & flowers & Non-native species.
- Social media marketing and community voice to promote the business.
- Responsibility for maintaining infrastructure, irrigation and contacting relevant trades people when necessary.
- Customer service- In person and online.
- Liaise with local schools, community groups and businesses, advising on relevant planting options.
- Work with local Aboriginal corporations to process seeds, sow and grow for wholesale orders.
- Administration duties including invoicing, banking, recording weekly payroll, Carelink notes for supported employees, annual review of goals and seasonal OHS & workplace safety checks.
Staffing:
- Supervise Seawinds Nursery support staff and supported employees, including addressing any performance management concerns in a timely manner
- Recruit appropriately skilled staff, in liaison with other relevant managers and the CEO taking into considering supported employees NDIS plans and funding
- Maintain an efficient rostering system, covering any staff absences where necessary
- Coordinate Seawinds staff meetings when necessary
- Schedule daily tasks that meet the needs of supported employees that are also relevant to the nursery as a business. Delegate tasks to support staff to assist supported employees. Plan ahead for holidays and absences.
Training
- Seek relevant training opportunities for professional growth and development
- Undertake all mandatory training such as CPR and First Aid.
Quality Assurance
- Complete all work in line with both internal and relevant external policies and procedures
- Support Occupational Health & Safety policies and procedures
- Comply with and maintain an up to date knowledge of all relevant NDIS practice standards
Reporting
- Report relevant programs, projects and activities to Kyeema’s Management Team Meetings. Verbal report to meeting with written report emailed to Office Manager for inclusion in meeting minutes.
- Ensure support staff and volunteers complete any incident reporting documentation for signing off and actioning.
Facilities and Equipment
- Ensure general cleanliness and presentation of areas used by Seawinds Nursery including but not limited to vehicles and equipment
- Make arrangements, when required, for maintenance to Seawinds Nursery facilities and equipment
Financial
- Provide the Finance Manager with weekly takings and report
- Develop budgets for Seawinds Nursery in liaison with Finance manager
- Prepare funding submissions, where appropriate, for special projects or equipment.
Other
Oversee input into bi-monthly Kyeema Newsletter, social media and website of Seawinds Nursery (minor).
Child Safe Responsibilities
- Kyeema holds a policy of zero tolerance to racism and has expectations that staff and volunteers will act on incidents of racism
- Kyeema has systems to protect children from abuse, will take all allegations very seriously and will respond to them consistently in line with Kyeema’s policies and procedures
- Kyeema is committed to promoting cultural safety of Aboriginal children, cultural safety of children from culturally and/or linguistically diverse backgrounds and to providing a safe environment for children with a disability
- Kyeema is committed to ensuring the acceptance and inclusion of participants' and workers' gender identities
Skills and Qualities required for position of Seawinds Nursery Manager
The following are a mix of qualities, skills and experience required for the position of Seawinds Nursery Manager.
- An understanding of the Supported Employment model
- Ability to think quickly and provide hands on approach to emergency situations
- Key knowledge and understanding of NDIS practice standards
- Ability to initiate and maintain contacts with a broad range of people and community organisations
- Ability to relate to supported employees, families and staff and other stakeholders of Seawinds and Kyeema
- Good organisational skills
- Administrative, report writing and IT skills
- Demonstrated ability to work in a team environment
- Commitment to abide by Occupational Health & Safety Regulations