Participant Support Procedures > Communicating with People with Disabilities
Authorised by Chief Executive Officer
Issue Date: 18 June 2018
People with disabilities have the right to communicate and should be supported in doing this in the manner that best suits them.
Communication may be for social interaction, for the purpose of expressing feelings and opinions, for making choices or for letting others know there is a problem.
Almost all people use body language in communication, some use verbal communication as well and others use alternative and augmentative communication (AAC) devices, iPads, or low-tech pictorial means of communication.
Staff have a responsibility to respectfully support participants in communicating; to allow them time to express themselves and to facilitate this where possible with ways of augmentative communication.
See also:
Communication Bill of Rights KEF -35