Finance > Accounts Receivable
Authorised by Chief Executive Officer
Revised Date: 07 March 2024
Invoices for services provided by Kyeema Support Services Inc will be created in Kyeema’s MYOB accounting software.
Invoices can be divided into:
1. Fortnightly accounts
• NDIS invoices for (NDIA) agency-managed services, generated from the Carelink+ client management system. These are created at the end of each payroll period and uploaded to the NDIS Portal. See NDIS Invoicing Procedure for detail.
• NDIS Plan-managed and Self-Managed plans. Invoice details are downloaded from Carelink and loaded into MYOB. See MYOB Invoice Import Procedure for detail.
2. Monthly accounts
• Fee for Services (Brokerage Agreements)
• Monthly Contract Payment
• Green Fingers & Windward invoices
• Seawinds Nursery invoices
Information for these accounts is obtained in the following manner:
• Brokerage Agreement Charge-outs – information is obtained from Carelink re TAC and Funds in Court. Any TAC service that cannot be entered into Care Online has the invoice from Carelink emailed direct. The Attendant Care part of the TAC service is claimed online Care Online.
• NDIS Plan Managed – information re hours is downloaded from Carelink fortnightly as a file. The file is uploaded into MYOB and invoices are sent to the plan management body (also called financial intermediary) via email.
• NDIS Self-Managed – information re hours is downloaded from Carelink fortnightly as a file. The file is uploaded into MYOB and invoices are sent via email to the participant or the participant’s family.
• Windward’s Portland Aluminium contract – details are provided by Windward’s Manager at the end of each month. An invoice is created in MYOB and the invoice and supply detail spreadsheet are emailed direct.
• Windward’s car washing invoices are sent by Windward directly to the customer, with a copy of the invoice being given to the Finance Manager to raise an invoice in MYOB against which payment is applied.
• Seawinds contract invoices are raised by Seawinds in MYOB and emailed directly to the customer.
• Green Fingers workers create job dockets and place in folder for Finance Manager. Invoices are raised from these in MYOB and sent to the client via email each month.
Where funds received via the front counter (cash/cheque) are payment for an invoice, the Administration officer will write out a receipt in the receipt book. Payments made by direct credit or eftpos will not be receipted in the receipt book.
A listing of accounts receivables balances shall be produced monthly and outstanding accounts of over 30 days should be followed up in accordance with the Debtors procedure.
Related Policies, Procedures and Documents: